SHIPPING AND RETURN POLICY
RETURNS AND EXCHANGE
We want you to love your FABRINIQUE purchase.
Custom orders and sale items are non-returnable.
If there is a problem with your order, please reach out to us so we can fix the issue.
Return orders within 7 days of receiving.
Buyer pays return shipping
Custom orders are non-refundable or exchangeable
We will do our best to create a perfect product for you.
PROOF OF PURCHASE/RECEIPT
Upon successful completion of your credit card transaction, FABRINIQUE will send you a confirmation of your order via the email address you have included with your order. This is the only receipt you will receive for your purchase, so please make a copy of this receipt.
FABRINIQUE offers several convenient shipping options:
- Standard Shipping: FABRINIQUE uses FedEx.
- 2-Day Shipping: FABRINIQUE offers expedited shipping option for most products. Products shipped via two-day service prior to 2:00 p.m. PST are normally delivered by 4:30 p.m. local time two business days after shipment.
- Next Business Day Shipping: FABRINIQUE, offers this expedited shipping option on most of FABRINIQUE products. Products shipped prior to 2:00 p.m. PST via Next Business Day service are normally delivered one business day after shipment. Next Business Day delivery is not available for orders shipping to Alaska and Hawaii.
Custom orders will ship within 14 business days. In stock orders will ship within 1-2 business days.
The standard shipping service FABRINIQUE uses is FedEx. Remember that these estimates are for time in transit only, and that they do not apply until the product leaves FABRINIQUE office. As the delivery of your order is beyond FABRINIQUE control once your order leaves FABRINIQUE offices FABRINIQUE cannot assume liability for late deliveries, regardless of the delivery method you specify.
Failed Delivery Attempts
Most of FABRINIQUE carriers make multiple attempts to deliver a package. After those delivery attempts, the carrier will return the package to FABRINIQUE if an incorrect or incomplete address was supplied for shipping.
7531 Coldwater Canyon
North Hollywood, CA 91605