Returns & Refunds

At Fabrinique, we want you to love your purchase. If you're not completely satisfied, we're here to help.

30-Day Return Policy

You may request a return within 30 days of receiving your order.

To be eligible for a return, your item must:

• Be unused and in the same condition you received it

• Be returned in its original packaging

• Include proof of purchase

To start a return, please contact us at fabrinique@gmail.com.

Please do not send items back without contacting us first, as we will provide return instructions and the appropriate return address.

Return Address

Please contact us for the appropriate return address before shipping your return.

Return Shipping

If your item arrives damaged, defective, or you receive the wrong item, Fabrinique will cover the cost of return shipping.

For all other approved returns, customers are responsible for return shipping costs.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your item is damaged, defective, or you received the wrong product, contact us within 7 days of delivery at fabrinique@gmail.com and include photos of the issue. We'll work quickly to make it right.

Exchanges

We do not currently offer direct exchanges.

If you would like a different product, simply request a return for your original purchase (if eligible) and place a new order.

Non-Returnable Items

The following items are not eligible for return:

• Gift cards

• Clearance or final sale items

• Personalized or custom-made products

If you have any questions about whether your item qualifies for a return, please contact us before placing your order.

Refunds

Once your return has been received and inspected, we'll notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method. Most refunds are processed within 5–10 business days, although your bank or credit card provider may require additional processing time.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at fabrinique@gmail.com.

 

Questions?

If you have any questions about our return policy, we're happy to help.

Email us at fabrinique@gmail.com, and we'll respond as quickly as possible, typically within 1–2 business days.